Contact Us
Got a question about one of the casinos we've reviewed, spotted something out of date, or want to flag a site we should take a closer look at? This page explains how to reach the Non Gamstop Casinos team and what we can and can't help with.
What we can help with
We're a comparison and review site, not a casino, so we can't process deposits, withdrawals or account queries on behalf of any operator listed on thecssdiv.co.uk. What we can do is:
- Answer questions about how we researched and rated a particular brand, such as Betmica, Kikibet or any other site featured on our Non Gamstop Casinos UK 2026 page
- Take reports of outdated bonus terms, broken links, or incorrect details on any review
- Point you towards the right resources on responsible gambling if you're looking for support around self-exclusion or safer play
- Consider suggestions for casinos not yet covered on the site
What we can't help with
If your question relates to your account, a pending withdrawal, a bonus dispute, verification documents, or anything else specific to a live account, that has to go through the casino's own support team directly — we have no access to player accounts and can't intervene in individual disputes. Most of the operators we list, including names such as Betninja, WinnerIsland, Zombillion, Smash Casino, Nightluck, CoinPoker, Rivo and Daytonaspin, run their own live chat or email support, and that's always the fastest route to a resolution.
Before you get in touch
A lot of common questions are already answered elsewhere on the site, so it's worth checking these first:
- For background on our review process and how we rank sites, see About Us
- For our full rundown of top-rated brands, bonuses and games, see Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed
- If you're concerned about your own gambling, or someone else's, our Responsible Gambling page has practical guidance and support options
- For the legal terms governing use of this site, see our Terms and Conditions
A note on independence
Non Gamstop Casinos may earn a commission if you sign up with a casino through a link on this site. That commercial relationship never decides where a brand sits in our rankings — ratings are based on our own research and editorial judgement, and we'll always be upfront when a site falls short on something that matters. If you think an offer, term or figure we've published needs correcting, telling us helps keep the site accurate for the next reader.
Reaching us
For general enquiries, feedback on our reviews, or corrections, please use the contact details or form provided elsewhere on thecssdiv.co.uk. We aim to respond to genuine queries as quickly as we reasonably can, though as an independent review site we're not able to offer live or 24/7 support in the way a casino operator might.
Remember that gambling is for over-18s only. If you've self-excluded through GAMSTOP or another scheme, take a moment to consider why before looking at any alternative sites, and use our Responsible Gambling page if you'd like support or further information.